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Visibility

Ops Reporting & Alerts

One honest weekly page instead of five dashboards nobody opens.

  • Typical build2 weeks
  • Steps5 in the run
  • Plugs into4 of your systems

Once automations are running, the next question is always the same: what did they actually do this week, and is it working?

This is the reporting layer. It reads from the systems you already use, produces one page a human wants to read, and raises an alarm when a number moves in a way you told it to care about.

How it works

One run, from the moment it starts to the moment you see it

The panels below are diagrams, not screenshots — every automation is built into your own systems, so the real screens are yours.

184calls answered 96%replied under 60s 11sent to a human

Bookings are up on last week, mostly from calls taken after 18:00.

  • Invoice no.INV-20418
  • Date14 Mar
  • Net1,240.00
  • Tax248.00
  • Total1,488.00
  • PO numberneeds a human
  • Response time crossed 5 mintwo enquiries waiting since 08:41
  • Quote 1042 has gone quietsent 6 days ago, no reply
  • Waiting list filled Thu 14:00cancelled slot, refilled in 4 min
  • Needs youContract query from Halverson2 min
  • Draft readyRe: order #40128 delivery date9 min
  • Draft readyRe: availability week of the 14th14 min
  • FiledSupplier statement — March21 min
  • FiledNewsletter: trade price update38 min
Whitfield — flat roofwritten back automatically
Contact
D. Whitfield
Stage
Site visit booked
Source
After-hours call
Recording
call-40128.mp3
  1. 01

    The numbers that actually run the business

    Pulled from the CRM, the accounts and the spreadsheets nobody has got round to migrating.

  2. 02

    One page, in plain language

    With the reason each number moved, not just the number and an arrow.

  3. 03

    Real-time alarms on your lines

    You set the threshold; it watches it and says something the moment it is crossed.

  4. 04

    What the automations did, and what they escalated

    So "is this actually working" has an answer instead of a feeling.

  5. 05

    It arrives where you already read

    Slack, Teams or email, on a schedule, without anyone opening a dashboard.

What it does

Everything it handles without being asked twice

01

Pulls the numbers that actually run your business into one place.

02

Writes the summary in plain language, with the reason for each move.

03

Alerts in real time when something crosses a line you set.

04

Shows exactly what the automations handled and what they escalated.

05

Arrives on a schedule, in the channel you already read.

Where it stops

The limits are part of the build

An automation that will not admit what it does not know is a liability, not an asset. These boundaries are agreed with you during the build and written into the system — not bolted on after the first bad conversation.

  • It reports what the systems say, including when that is unflattering.
  • It will not smooth over a gap in the data — a hole is shown as a hole.
  • No number on the page is one we cannot trace back to a source.

What it plugs into

Your tools, not a platform you have to move onto

We build against the systems you already pay for. If you stop working with us, everything keeps running and you hold the keys.

  • Your CRM & accounting
  • Spreadsheets and ops databases
  • Slack / Teams / email
  • Scheduled jobs

Tell us the one task you wish would do itself.

Send it over. We will tell you honestly whether it is worth automating, what it would take, and what it would cost — before you spend anything.