Carriers, brokers, 3PL
Logistics & Freight
Less time on check calls and paperwork, more time on the load board.
- Leaks we see5 in a typical week
- Taken off you6 jobs
- First automation liveusually inside a month
Freight runs on documents and phone calls, and both are enormous sinks of skilled time. A dispatcher who spends four hours a day on check calls is not covering loads.
The wins here are concrete: read the paperwork, watch the tracking data, tell the customer before they ask, and start the clock on detention so the charge is defensible.
Before and after
What the week looks like now, and what it looks like once this runs
The short version. Each of these is unpacked further down, next to the automation that removes it.
Costing you money today
- Dispatch spends the day making and taking check calls.
- Rate confirmations, BOLs and PODs are keyed in by hand.
- Carrier and customer updates are chased over the phone.
- Detention and accessorial charges get missed because nobody logged the time.
- Quoting a lane takes twenty minutes of looking things up.
Handled without you
- Automated status collection and customer updates without the check call.
- Rate confirmations, BOLs and PODs read and filed against the load.
- Exception alerts when a shipment stops moving or misses a window.
- Detention timers started and logged automatically from the event data.
- Lane quoting assembled from your historical rates in seconds.
- Carrier onboarding paperwork collected and verified without chasing.
What we would automate
4 automations, and the problem each one takes off the table
Not a menu — this is the order we would actually build them in. Start with the one costing you the most, prove it pays, then add the next. The panels are diagrams of the run, not screenshots: every automation is built inside your own systems.
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+1 (415) 555 0148 21:40 · after hoursAI receptionist answered on the first ring
01 Voice
AI Voice Receptionist
The problem todayDispatch spends half the day on check calls — the ones they make, and the ones they take. A dispatcher on the phone is not covering loads.
Once this is runningHow this one worksStatus collected from the tracking data and pushed to the customer before they think to ask, with the phone left for the loads that genuinely need a conversation.
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- Invoice no.INV-20418
- Date14 Mar
- Net1,240.00
- Tax248.00
- Total1,488.00
- PO numberneeds a human
02 Paperwork
Document & Invoice Extraction
The problem todayRate confirmations, BOLs and PODs arrive as scans and phone photos and get keyed in by hand, twice.
Once this is runningHow this one worksEvery document read, matched to the load and filed — a missing POD, a wrong weight or an unsigned page flagged for a human instead of discovered at invoicing.
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- Response time crossed 5 mintwo enquiries waiting since 08:41
- Quote 1042 has gone quietsent 6 days ago, no reply
- Waiting list filled Thu 14:00cancelled slot, refilled in 4 min
03 Visibility
Ops Reporting & Alerts
The problem todayA shipment stops moving at 03:00 and nobody knows until the customer calls at 10:00. Detention gets missed because nobody logged the time.
Once this is runningHow this one worksException alerts the moment a load goes quiet or misses a window, and detention timers started automatically from the event data so the charge is defensible.
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Estimate 1042from your rate card
- Strip and dispose existing felt640.00
- Warm deck build-up, 90m²3,150.00
- Edge trim and outlets415.00
Total ex. tax4,205.00awaiting signature04 Sales
Quote & Estimate Builder
The problem todayQuoting a lane takes twenty minutes of digging through old rates, so the quick ones get guessed and the slow ones get lost.
Once this is runningHow this one worksLane quotes assembled from your own historical rates and current conditions in seconds, ready to send while the broker is still on the phone.
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