Booking
Appointment Setter & Reminder Engine
A full diary, and far fewer people who simply do not turn up.
- Typical build1–2 weeks
- Steps5 in the run
- Plugs into4 of your systems
No-shows are a quiet tax. A clinic running 12% no-shows is throwing away more than a day of capacity every fortnight, and a contractor who drives to an empty house loses the fuel, the hour and the next job in the run.
This is the unglamorous automation that pays for itself fastest. It books, confirms, reminds, reschedules and refills — and it does the refill part in minutes, while the slot is still worth something.
Built against your rules
Every trade has scheduling rules that look trivial and are not: which technician can take which job, how far apart two visits can be, how long before a slot is locked. We encode yours rather than forcing you onto a generic booking widget.
How it works
One run, from the moment it starts to the moment you see it
The panels below are diagrams, not screenshots — every automation is built into your own systems, so the real screens are yours.
Do you cover Redwood City, and what would a rewire cost roughly?
We do — you are inside our area. A two-bed rewire usually lands between $4,800 and $6,400 depending on access.
Would Thursday morning suit for a look?
- Response time crossed 5 mintwo enquiries waiting since 08:41
- Quote 1042 has gone quietsent 6 days ago, no reply
- Waiting list filled Thu 14:00cancelled slot, refilled in 4 min
- Contact
- D. Whitfield
- Stage
- Site visit booked
- Source
- After-hours call
- Recording
- call-40128.mp3
-
01
Real slots, not a generic widget
Travel time, staff skills and your buffer rules are encoded first, so every offered slot is one you can actually keep.
-
02
Confirmed on the channel they read
SMS, WhatsApp or email — whichever one that particular customer actually opens.
-
03
Reminders on your no-show pattern
Not a generic 24 hours: the intervals that work for your book, at the times your customers respond to.
-
04
Reschedules handle themselves
Moving or cancelling never needs anyone to pick up a phone or open the diary.
-
05
Cancelled slots get refilled
The waiting list is worked within minutes, while the slot is still worth something.
What it does
Everything it handles without being asked twice
Offers real slots that respect travel time, staff skills and buffer rules.
Confirms in writing on the channel the customer actually reads.
Reminds at the intervals that work for your no-show pattern, not a generic 24 hours.
Handles reschedules and cancellations without anyone picking up the phone.
Backfills a cancelled slot from your waiting list automatically.
Where it stops
The limits are part of the build
An automation that will not admit what it does not know is a liability, not an asset. These boundaries are agreed with you during the build and written into the system — not bolted on after the first bad conversation.
- It will not double-book, and it will not offer a slot your rules forbid.
- It will not badger someone who has cancelled twice — that comes to you.
- It never moves an appointment without telling the customer in writing.
What it plugs into
Your tools, not a platform you have to move onto
We build against the systems you already pay for. If you stop working with us, everything keeps running and you hold the keys.
- Google / Outlook Calendar
- Practice or field-service software
- SMS + WhatsApp + email
- Your CRM
Automations that pair well with this one
Most clients start with one and add the next once it has paid for itself.
Voice
AI Voice Receptionist
Every call answered on the first ring, day or night, in the caller's own language.
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Speed to lead
Instant Lead Responder
Every enquiry gets a real, specific reply in under sixty seconds.
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Email
Inbox Triage & Reply Drafting
You open your inbox to twelve decisions instead of two hundred messages.
Read moreWho we build it for
The sectors where this one is usually the first automation worth doing. Each page says which problem it removes there.
Agents, brokerages, property managers
Real Estate & Property
Answer every portal enquiry first, and get the viewing in the diary before your competitor calls back.
Read more
Practices, dental, specialist clinics
Clinics & Healthcare
A fuller diary, fewer no-shows, and a front desk that is not drowning in the phone.
Read more
Contractors, trades, field service
Roofing, Plumbing & Home Services
Stop losing the emergency call you were up a ladder for.
Read more